Reference

Terms Before You Open Your Account

These Terms & Conditions explain how your account is opened, when access is allowed, and which checks apply before any deposit or withdrawal request.

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pepsi99 Terms Before You Open Your Account
WAYS TO REACH

Ways To Reach Us Fast

If you need us to explain a clause, check a payment match, or correct account details, reach us through the channels below.

Live chat Use this when you need a fast answer about acceptance, access, or an account step. We can check the clause with you and tell you what to send before any change is made.
Email Use email for written requests that need a record, including profile edits, payment mismatches, or a clause you want explained in detail. Keep your account email and reference number in the message.
WhatsApp Send a message here if you already have a ticket and need a quick follow-up in Indonesia time. We use it to confirm progress, ask for missing details, and close the loop faster.
ACCOUNT CONTROL

How We Handle Your Policy Data

We keep this policy tied to account safety, access control, and data handling. Cookies help us remember your session, and device logs help us spot a new sign-in from Android Chrome, iPhone…

Session Cookies

Cookies keep your session active, remember your language choice, and reduce repeated sign-ins. If you clear them, the next visit may ask you to log in again and confirm the device.

Device Checks

A login from Android Chrome, iPhone Safari, or another browser can trigger a fresh check. That extra step protects your account if someone else tries to open it from a new device.

Account Data

We store only the details needed to run the account, match payments, and answer term questions. Name, contact number, and transaction references are kept behind access controls so staff can verify a request before changing anything.

Retention Period

We keep records for as long as needed for settlement checks, dispute handling, and legal duties. After that, we assess whether the record can be removed or anonymised under the rules that apply.

Change Requests

If you need to update a name, phone number, or contact address, send the request from your registered channel. We may ask for proof before we edit the file, because the account record must stay accurate.

Contact Trail

For anything that affects your rights under these terms, email or live chat works well because it leaves a clear trail. We can point you to the exact clause and tell you what evidence we need.

Common Questions About These Terms

These questions cover access, account changes, local law, and the records we keep for policy handling. If your case is unusual, send us the clause number and the email on your account so we can answer from the same file. You can reach us through live chat, email, or WhatsApp, and we will keep the reply in a written trail when needed.

They apply from the moment you create an account, sign in, send a deposit, or request a balance change. If you keep using the account after an update, that continued use means you accept the current text.

Yes only where local law permits. If local rules change in your area, access may be restricted, and we follow the legal position that applies where you are located rather than a different region.

We keep the details needed to run the account, verify payments, and answer term requests, such as your name, contact number, device log, and transaction reference. We limit access to staff who need it for their work.

Send the request from your registered email, live chat, or WhatsApp so we can match it to your file. We may ask for proof before we change a name, phone number, or contact address.

A fresh check can happen when you sign in from a new device, clear cookies, or switch browsers. That helps us protect your account and make sure the login really belongs to you.

DANA, OVO, GoPay, and QRIS are handled under the same account rules. If the profile name and transaction source do not match, we may pause the transfer until the details are checked.

Use live chat for quick help or email for a written record. We will point you to the clause, tell you what evidence is needed, and explain the next step in plain language.

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