Reference

Legal Terms Before Your Account Opens

pepsi99 sets out the legal points you should read before opening your account: eligibility depends on local law, access is available only where local law permits, and your…

Local law appliesDANA account checksOVO wallet recordsGoPay and QRIS logs
pepsi99 Legal Terms Before Your Account Opens
CONTACT ROUTES

Three Ways To Ask Legal Questions

Legal questions need a route that leaves a record, so we separate account help from legal requests.

Live chat legal queue Use live chat from the account screen when you need a quick legal clarification about access, wallet matching, or locked sessions. We answer daily from 09:00 to 23:00 WIB and keep a ticket record.
Email document request Send legal requests by email when you need a copy of terms, privacy details, or account records. Include your registered phone number, payment rail used, and a short reason so we can route it properly.
Account menu correction Open the account menu when your name, phone number, or wallet label needs checking. We may compare DANA, OVO, GoPay, or QRIS records before making a legal account correction.
DATA HANDLING

Six Legal Controls Around Your Account

Your legal relationship with us includes how we collect, store, check, and correct account data. We use cookies for session control, wallet records for payment checks, and account logs for security review.

Account data accuracy

We ask for accurate account details because legal notices, wallet checks, and dispute handling depend on matching records. If your phone number or wallet name changes, update it through the account menu before using DANA or OVO.

Cookie session control

Cookies help us keep your session tied to your device and reduce repeated logins. You can clear browser cookies, but doing so may require a fresh sign-in and an account security check.

Wallet record checks

DANA, OVO, GoPay, and QRIS activity may be checked when you ask about account balance, payment status, or legal disputes. We use those records to confirm the route, time, and account owner.

Security log retention

We retain login, device, and account action logs when needed for legal, security, or dispute reasons. These logs help us investigate account access questions without relying only on screenshots or memory.

Correction requests

You can ask us to correct account details that are wrong or outdated. We may request a wallet reference, registered phone confirmation, or account menu screenshot before making a change.

Access where permitted

Access and eligibility depend on local law and are available only where local law permits. If your location or legal status changes, stop using the service and ask support before continuing.

Legal Questions Before You Join

These answers cover the legal points you are likely to check before opening or using an account. They focus on eligibility, data use, payment records, contact routes, and account correction steps. If your question involves a live account issue, use chat or email so we can connect the legal point with your registered phone, device session, and wallet route.

Access depends on local law and is available only where local law permits. You should check the law that applies to your location before using the service or opening an account.

Wallet matching helps us handle legal account checks, payment questions, and dispute records. If your DANA, OVO, GoPay, or QRIS name does not match, we may pause the request until it is verified.

We may keep registration details, wallet references, device logs, session records, and support tickets when they are needed for legal, security, or dispute handling. Retention depends on the purpose of the record.

Yes. Use the account menu or email support with your registered phone number and the detail that needs correction. We may ask for a payment reference before changing account or wallet-related data.

Cookies connect your browser session with your login and help us detect unusual access. If you clear cookies, you may need to sign in again and pass an account check before continuing.

Use email for legal terms, privacy, or data-use questions, and live chat for urgent access issues. Our team is available daily from 09:00 to 23:00 WIB for account-linked requests.

You should not use the service where local law does not permit access. If you are unsure, contact support before opening an account or making any wallet transaction through DANA, OVO, GoPay, or QRIS.